From Distribution to Access FY25 Annual Report
Dear Foodbank Friends
Over the past year, our work has continued to evolve. For decades, food banking has been measured in pounds distributed. That measure still matters because food must move efficiently to meet rising demand. Yet as the needs of our region grow more complex, our responsibility has expanded beyond simply moving food. It now requires building systems that ensure consistent, reliable access to healthy meals across the communities we serve.
Access means more than volume. It means families can find food that supports their health, reflects their dignity, and fits their daily realities. It means reaching rural communities, seniors on fixed incomes, working parents balancing multiple jobs, and children who depend on consistent nutrition to learn and grow. It means building systems that respond when federal funding shifts, supply chains tighten, or crises disrupt normal routines.
Inside this report, you will see how that shift is taking shape.
Here, you will find how we are building systems that move fresh food quickly when narrow windows open, strengthening our ability to respond in real time. The stories and data reflect how we are redirecting surplus food into neighborhoods where it is needed most. You will also see how investments in technology and agency support are strengthening a network that distributes nearly three-quarters of the food that moves through our organization.
You will also meet the individuals who reflect these changes in tangible ways. Volunteers whose steady presence keeps operations moving. Partner agency leaders adapting to meet rising demand in their own communities. Seniors receiving consistent deliveries that offer both nourishment and connection. Students supported through programs designed to stabilize households beyond the school day. Across each story, a common theme emerges, one that centers on healthy food access as the foundation for stability.
This year brought sustained, high levels of distribution, though volume alone does not define progress. Growth required coordination across logistics, programs, partner agencies, volunteers, and donors. It required navigating shifts in federal resources and food costs. It required continued investment in infrastructure, including steady progress on our future campus in Virginia Beach, which will expand the capacity needed to serve neighbors for generations to come.
None of this happens in isolation. More than 7,000 volunteers gave their time. Partner agencies served nearly 1.9 million individuals. Donors and corporate partners invested in systems that make this work possible. This level of commitment continues to move the work forward across our service area.
As we look ahead, our focus remains clear. Distribution will always be essential, but healthy food access is the standard guiding our decisions and investments. The improvements in efficiency, the expansion of partnerships, and the stories shared here all reflect that continued shift in how we serve our region.
Thank you for being part of this work and for helping shape what comes next.
With heartfelt gratitude,
Read Less
Christopher Tan
President and Chief Executive Officer
Measuring Healthy Food Access
Distribution Totals
24,615,499
Total Pounds Distributed
20,512,916
Total Meals Distributed
7,947,204
Pounds of Fresh Produce Distributed
3,865,608
Pounds of Protein Distributed
2,300,996
Distribution Interactions
44%
Increase in Distribution Interactions
42
Average Distributions Per Day
Where Our Food Goes
18,776,720
Partner Agencies
2,364,433
Mobile Pantries
1,830,214
Misc. Programs
1,202,186
Food Hubs
441,945
Child Nutrition Programs
76.28% Partner Agencies
9.61% Mobile Pantries
7.44% Misc. Programs
4.88% Food Hubs
1.80% Child Nutrition Programs
74.86% Donated
12.09% Purchased
13.05% Government
Where Our Food Comes From
18,310,797
Donated
2,958,803
Purchased
3,191,652
Government
Produce Sources
7,840, 481
Donated
106,723
Purchased
$15,099,688
Value
52.62% Retail Rescue
21.33% Food Bank Network
6.96% Community at Large
19.09% Business and Commercial
Where Our Donated Food Comes From
9,635,149
Retail Rescue
3,905,551
Food Bank Network (Feeding America, Federation of Virginia Food Banks, Other Food Banks)
1,274,669
Community at Large
3,495,428
Business and Commercial
Please note that individual data may be duplicated *
Advancing Access with Our Neighbors
On Tuesdays and Thursdays at the Western Tidewater Branch, two volunteers often work the same floor from opposite ends of life. One is 93, and the other is 13. Despite the difference in years, they show up for the same reason.
Pat Haley has been volunteering at the branch since its early days, and at 93, she still arrives ready to help however she can. That might mean carrying out groceries, wiping up a spill, or greeting neighbors as they arrive. If something needs attention, Pat steps in where she’s able.
“You have to have something to do,” Pat said simply. “I’m retired. What do I do? I like people.”
For Pat, volunteering has always been about giving beyond yourself, a practice shaped over decades and reinforced through family. She raised her children with the expectation that if someone needs help and you are able, you help. That same mindset guides how she approaches her time at the Foodbank. She doesn’t see herself as the source of what neighbors receive, just one part of a much larger effort that keeps things moving.
“I’m only the conveyor,” she said. “If it wasn’t for everybody, we wouldn’t have it.”
A few aisles away, Natalie Hinson brings that same spirit to the work, even though she is still in middle school. Natalie is in eighth grade and has been volunteering since she was 10. Every Thursday, her grandmother picks her up from school and drives her straight to the marketplace, a routine they both enjoy and have come to value together.
Natalie first got involved because she and a friend needed service hours for school. She stayed because she liked it. Now, she volunteers without needing the hours at all.
“I do it for fun,” she said. “And to help people.”
One of Natalie’s favorite tasks is putting together welcome boxes for neighbors visiting the pantry for the first time. Because first-time visitors can’t always shop right away, the boxes make sure they leave with something in hand. She enjoys creating them, but she’s just as happy running carts or jumping in wherever help is needed, always focused on making people feel comfortable enough to return.
“I haven’t met a single person I don’t like,” she said. “People are nice. They think about other people, too. They’ll save options for someone else if they already have enough at home.”
Pat has noticed that same kindness throughout her years of volunteering. She talks about neighbors who consistently say thank you, volunteers who are eager to learn, and familiar faces she doesn’t always know by name but is always glad to see again. Over time, the Foodbank has come to feel like a big family, made up of people who may never know each other’s full stories but show up anyway.
“You don’t know what’s behind people,” she said. “You can’t judge. You just have to give.”
For both Pat and Natalie, the work is about connection as much as food. Natalie says that when she doesn’t see regular neighbors for a while, she finds herself wondering how they’re doing. She notices people shopping for neighbors who can’t make it themselves and the transportation barriers that often sit alongside hunger. More than anything, she wants everyone who walks through the doors to feel important.
Pat understands that connection too, even as she navigates the limits that come with age. She no longer lifts heavy cases and sometimes has to ask others to handle tasks she once did herself. Letting go of that independence can be difficult, but it hasn’t stopped her from showing up and doing what she can.
“You do what you can,” she said. “You never know.”
Natalie sees service as shaping who you are in a similar way. Helping people, she says, is both fun and important. Over time, it changes how you see the world and the people in it.
If she had to describe her experience volunteering in one word, Natalie chose “pleasant.”
Pat comes back to the same idea in her own way. If more people would come in, she says, and do whatever needs to be done without looking down on others, the work would take care of itself.
At 93 and 13, Pat and Natalie stand as proof that volunteering doesn’t belong to a single generation. It belongs to anyone willing to show up, think of someone besides themselves, and help where they can.
Read Less
Velverlee Parrish remembers the question clearly. A father stood in front of her, hesitant but honest, and said, “Yes, I can use all the help I can get.” It was a simple sentence, but it captured why the BackPack Program mattered and why she had pushed so hard to bring it to Waters Middle School.
For Velverlee, supporting students has always meant looking beyond what happens during the school day. In her role working closely with families and parents, she focused on helping households find the resources that allow students to succeed both academically and at home. She coordinated parent workshops tied directly to classroom learning, with the goal of bringing families into the educational process and reinforcing lessons outside of school hours.
That same focus on the whole student shaped her involvement with the BackPack Program.
As she worked alongside counselors and teachers, Velverlee noticed a pattern. Students who received weekend food support in elementary school often lost access once they transitioned to middle school. Hunger did not disappear just because a student moved up a grade, and she fought for the support to follow them.
Velverlee made the case directly to bring the program to Waters. During open house night, she took the opportunity to listen. She asked parents whether their children had participated in the BackPack Program before and whether they wanted it to continue. Many parents had questions. Did they need to show income? Was there a cost? Velverlee made it clear the program focused on access and interest rather than paperwork. The response made it clear the need was there.
The program began with 25 students and eventually grew to 35, limited only by available space. Each week, food went home and was used. Velverlee saw students making peanut butter and jelly sandwiches, helping prepare spaghetti or soup, and sharing meals with their families. Parents expressed gratitude and often described the program essential to to putting food on the table. The impact showed up in the classroom, too. When students had food, they were more engaged and better able to learn.
Discretion and dignity were central to how the program operated. Food deliveries arrived quietly on Tuesday mornings and were carefully coordinated among staff. On Fridays, students were called down based on their schedules. BackPacks were placed inside black bags so students could slip them into their own bookbags without drawing attention.
For Velverlee, the work carried personal meaning. Earlier in her career at The Virginian-Pilot, she had volunteered at the Foodbank, packing BackPacks for children she had never met. Years later, she found herself advocating for that same program on behalf of students in her own school community. The connection felt full circle.
Velverlee ran the BackPack Program at Waters for five years, beginning when schools returned after the COVID-19 pandemic. Even after she moved on, the program continues, supported by the systems and partnerships she helped put in place.
She continues to talk about the Foodbank wherever she can, at school and at church, encouraging others to donate and get involved. She believes food insecurity shows up in many ways, from acting out in class to falling asleep at a desk, and that seeing the Foodbank’s work behind the scenes would change how people understand hunger in their own community.
When asked to describe the impact, she doesn’t overstate it. “It’s definitely a helpful resource for families in need that may need a little assistance for a weekend meal,” she says. For the families she served, that assistance often made all the difference.
Read Less
With nearly 600 volunteer hours at The Community Feed at Berkley, Carolyn Morris has become a reassuring presence for neighbors here. Her impact is rooted in consistency. She shows up, pays attention, and treats every person who walks through the door with care.
Carolyn began volunteering as she prepared to retire and found herself looking for a meaningful way to stay engaged. She first learned about the opportunity through her church, during conversations about opening a food hub in Berkley. Because she is from the area, the work felt personal. Giving her time there made sense, and it quickly became part of her routine.
On most days, Carolyn stocks shelves, straightens the space, and steps in wherever help is needed. She greets guests as they arrive, answers questions, and offers support to anyone who needs help navigating the pantry or carrying items. Just as important, she takes time to talk. Those conversations often help guests feel more at ease in a space that can feel overwhelming at first.
The food hub itself is small, which means flow and structure matter. Carolyn often helps manage the entry by standing at the door and letting a few guests in at a time, checking in with other volunteers before welcoming more. Some guests are surprised by how much is available and need a moment to take it all in. Carolyn responds by slowing things down just enough, pointing out items on the shelves, asking gentle questions, and helping guests think through what they might need. In doing so, she keeps the line moving while still honoring each person’s pace. She also makes a point to thank those waiting outside for their patience, something most guests respond to with understanding.
What keeps Carolyn coming back is the rhythm of it all. Volunteering a couple of hours a week feels manageable, and the time is well spent. She enjoys seeing former classmates and longtime neighbors, reconnecting through small moments and familiar faces. Over time, those connections have deepened. Guests notice when she is not there and ask about her, a reminder of how much presence matters.
Through her time at the food hub, Carolyn has gained insight into what neighbors prioritize when food is limited. Milk, eggs, meat, and vegetables are often first. Many guests note that they are looking for meals that are quick and easy to prepare. Carolyn helps by suggesting simple combinations using what is available, whether that means pairing pasta with sauce and ground meat or offering ideas for vegetables someone has never cooked before. More than once, guests have returned later to say the suggestions worked.
The most rewarding part of volunteering, Carolyn says, is seeing the relief and smiles on guests’ faces. Some arrive unsure of what they will find, or with little food left at home. Knowing they can leave with what they need reinforces why she is there. She also takes care to welcome those who hesitate at the door, helping break the ice so no one feels embarrassed or out of place.
Volunteering has also shaped how Carolyn views food insecurity in her community. She is quick to point out how easily circumstances can change and how close many people are to needing help themselves. That understanding guides how she treats every guest, with empathy and patience. She encourages others to pay attention to what is happening around them, to volunteer or give when they can, and to remember that even small gestures matter. One guest, she shares, comes by simply for a hug, a reminder of how important human connection can be.
Asked to describe the experience in her own words, Carolyn puts it simply: “It’s great, it’s endurable, and it’s putting a smile on somebody else’s face.”
For Carolyn, serving through the Foodbank means helping someone through a difficult moment, supporting families as they put food on the table, and making life a little easier for someone else. Week after week, that commitment makes her a bright light in the Berkley community.
Read Less
When Brandy Bailey joined the Foodbank’s Western Tidewater Branch through an internship with Camp Community College, she was looking for a way to contribute locally. She wanted to be a friendly face and give back to the community she had recently moved to. What she found was an experience that shaped her understanding of food insecurity, strengthened day-to-day operations at the branch, and rooted her in Franklin in a lasting way.
For 18 months, Brandy supported nearly every part of branch operations. Her days included answering phones, scheduling appointments, stocking food, and helping resolve small issues as they came up. The work required flexibility and patience, and it gave her a clear view of how much coordination happens behind the scenes to keep food moving efficiently and neighbors supported with dignity.
That perspective became especially important during the branch’s transition to Service Insights Meal Connect (SIMC). Brandy played a hands-on role during a critical period of change. She helped brainstorm ways to make the new system easier for staff, volunteers, and neighbors to use, and assisted with temporary tools while the platform was being refined. She created spreadsheets to manage appointments and shared ideas to improve workflow and reduce friction at check-in.
The impact of that transition was immediate. Under the previous system, it could take several minutes to process each neighbor. With SIMC, that time dropped to under a minute. The shift allowed the branch to serve more people each day and made training new staff and volunteers simpler and more consistent. Brandy saw how small operational improvements could significantly expand access to food.
Her role also extended beyond systems and logistics. Brandy worked directly with neighbors, helping new families sign up for services, answering questions, and spreading awareness that a food bank was available in the Franklin area. She paid attention to practical barriers, including transportation, sometimes helping neighbors arrange rides home so they could take more food with them.
Through that work, Brandy gained a clearer understanding of food insecurity in the local community. She saw how many people relied on consistent support and how regular access to food affected their daily lives. Some of the most impactful moments came from seeing familiar faces week after week, noticing smiles when favorite items were available, and hearing neighbors thank volunteers and staff. Over time, she observed a close-knit community form—one built on trust routine.
When her internship ended, Brandy stayed. Volunteering felt natural, not like a step away from her role but a continuation of it. The branch had become a place where she felt service became community. Volunteers and staff felt like family, which was especially important as she built her life in a new town.
The experience also helped clarify her future. Working with the Foodbank confirmed her interest in a career focused on helping people and reinforced her comfort in customer-facing roles. It also deepened her awareness of social issues that many of her peers had not yet encountered firsthand.
Asked what she would tell future interns, Brandy keeps it simple: do not stress. The work is busy, sometimes chaotic, but rewarding. In her words, it was “the best first job I think anybody could imagine having.”
Read LessOn Tuesdays and Thursdays at the Western Tidewater Branch, two volunteers often work the same floor from opposite ends of life. One is 93, and the other is 13. Despite the difference in years, they show up for the same reason.
Pat Haley has been volunteering at the branch since its early days, and at 93, she still arrives ready to help however she can. That might mean carrying out groceries, wiping up a spill, or greeting neighbors as they arrive. If something needs attention, Pat steps in where she’s able.
“You have to have something to do,” Pat said simply. “I’m retired. What do I do? I like people.”
For Pat, volunteering has always been about giving beyond yourself, a practice shaped over decades and reinforced through family. She raised her children with the expectation that if someone needs help and you are able, you help. That same mindset guides how she approaches her time at the Foodbank. She doesn’t see herself as the source of what neighbors receive, just one part of a much larger effort that keeps things moving.
“I’m only the conveyor,” she said. “If it wasn’t for everybody, we wouldn’t have it.”
A few aisles away, Natalie Hinson brings that same spirit to the work, even though she is still in middle school. Natalie is in eighth grade and has been volunteering since she was 10. Every Thursday, her grandmother picks her up from school and drives her straight to the marketplace, a routine they both enjoy and have come to value together.
Natalie first got involved because she and a friend needed service hours for school. She stayed because she liked it. Now, she volunteers without needing the hours at all.
“I do it for fun,” she said. “And to help people.”
One of Natalie’s favorite tasks is putting together welcome boxes for neighbors visiting the pantry for the first time. Because first-time visitors can’t always shop right away, the boxes make sure they leave with something in hand. She enjoys creating them, but she’s just as happy running carts or jumping in wherever help is needed, always focused on making people feel comfortable enough to return.
“I haven’t met a single person I don’t like,” she said. “People are nice. They think about other people, too. They’ll save options for someone else if they already have enough at home.”
Pat has noticed that same kindness throughout her years of volunteering. She talks about neighbors who consistently say thank you, volunteers who are eager to learn, and familiar faces she doesn’t always know by name but is always glad to see again. Over time, the Foodbank has come to feel like a big family, made up of people who may never know each other’s full stories but show up anyway.
“You don’t know what’s behind people,” she said. “You can’t judge. You just have to give.”
For both Pat and Natalie, the work is about connection as much as food. Natalie says that when she doesn’t see regular neighbors for a while, she finds herself wondering how they’re doing. She notices people shopping for neighbors who can’t make it themselves and the transportation barriers that often sit alongside hunger. More than anything, she wants everyone who walks through the doors to feel important.
Pat understands that connection too, even as she navigates the limits that come with age. She no longer lifts heavy cases and sometimes has to ask others to handle tasks she once did herself. Letting go of that independence can be difficult, but it hasn’t stopped her from showing up and doing what she can.
“You do what you can,” she said. “You never know.”
Natalie sees service as shaping who you are in a similar way. Helping people, she says, is both fun and important. Over time, it changes how you see the world and the people in it.
If she had to describe her experience volunteering in one word, Natalie chose “pleasant.”
Pat comes back to the same idea in her own way. If more people would come in, she says, and do whatever needs to be done without looking down on others, the work would take care of itself.
At 93 and 13, Pat and Natalie stand as proof that volunteering doesn’t belong to a single generation. It belongs to anyone willing to show up, think of someone besides themselves, and help where they can.
Read LessVelverlee Parrish remembers the question clearly. A father stood in front of her, hesitant but honest, and said, “Yes, I can use all the help I can get.” It was a simple sentence, but it captured why the BackPack Program mattered and why she had pushed so hard to bring it to Waters Middle School.
For Velverlee, supporting students has always meant looking beyond what happens during the school day. In her role working closely with families and parents, she focused on helping households find the resources that allow students to succeed both academically and at home. She coordinated parent workshops tied directly to classroom learning, with the goal of bringing families into the educational process and reinforcing lessons outside of school hours.
That same focus on the whole student shaped her involvement with the BackPack Program.
As she worked alongside counselors and teachers, Velverlee noticed a pattern. Students who received weekend food support in elementary school often lost access once they transitioned to middle school. Hunger did not disappear just because a student moved up a grade, and she fought for the support to follow them.
Velverlee made the case directly to bring the program to Waters. During open house night, she took the opportunity to listen. She asked parents whether their children had participated in the BackPack Program before and whether they wanted it to continue. Many parents had questions. Did they need to show income? Was there a cost? Velverlee made it clear the program focused on access and interest rather than paperwork. The response made it clear the need was there.
The program began with 25 students and eventually grew to 35, limited only by available space. Each week, food went home and was used. Velverlee saw students making peanut butter and jelly sandwiches, helping prepare spaghetti or soup, and sharing meals with their families. Parents expressed gratitude and often described the program essential to to putting food on the table. The impact showed up in the classroom, too. When students had food, they were more engaged and better able to learn.
Discretion and dignity were central to how the program operated. Food deliveries arrived quietly on Tuesday mornings and were carefully coordinated among staff. On Fridays, students were called down based on their schedules. BackPacks were placed inside black bags so students could slip them into their own bookbags without drawing attention.
For Velverlee, the work carried personal meaning. Earlier in her career at The Virginian-Pilot, she had volunteered at the Foodbank, packing BackPacks for children she had never met. Years later, she found herself advocating for that same program on behalf of students in her own school community. The connection felt full circle.
Velverlee ran the BackPack Program at Waters for five years, beginning when schools returned after the COVID-19 pandemic. Even after she moved on, the program continues, supported by the systems and partnerships she helped put in place.
She continues to talk about the Foodbank wherever she can, at school and at church, encouraging others to donate and get involved. She believes food insecurity shows up in many ways, from acting out in class to falling asleep at a desk, and that seeing the Foodbank’s work behind the scenes would change how people understand hunger in their own community.
When asked to describe the impact, she doesn’t overstate it. “It’s definitely a helpful resource for families in need that may need a little assistance for a weekend meal,” she says. For the families she served, that assistance often made all the difference.
Read LessWith nearly 600 volunteer hours at The Community Feed at Berkley, Carolyn Morris has become a reassuring presence for neighbors here. Her impact is rooted in consistency. She shows up, pays attention, and treats every person who walks through the door with care.
Carolyn began volunteering as she prepared to retire and found herself looking for a meaningful way to stay engaged. She first learned about the opportunity through her church, during conversations about opening a food hub in Berkley. Because she is from the area, the work felt personal. Giving her time there made sense, and it quickly became part of her routine.
On most days, Carolyn stocks shelves, straightens the space, and steps in wherever help is needed. She greets guests as they arrive, answers questions, and offers support to anyone who needs help navigating the pantry or carrying items. Just as important, she takes time to talk. Those conversations often help guests feel more at ease in a space that can feel overwhelming at first.
The food hub itself is small, which means flow and structure matter. Carolyn often helps manage the entry by standing at the door and letting a few guests in at a time, checking in with other volunteers before welcoming more. Some guests are surprised by how much is available and need a moment to take it all in. Carolyn responds by slowing things down just enough, pointing out items on the shelves, asking gentle questions, and helping guests think through what they might need. In doing so, she keeps the line moving while still honoring each person’s pace. She also makes a point to thank those waiting outside for their patience, something most guests respond to with understanding.
What keeps Carolyn coming back is the rhythm of it all. Volunteering a couple of hours a week feels manageable, and the time is well spent. She enjoys seeing former classmates and longtime neighbors, reconnecting through small moments and familiar faces. Over time, those connections have deepened. Guests notice when she is not there and ask about her, a reminder of how much presence matters.
Through her time at the food hub, Carolyn has gained insight into what neighbors prioritize when food is limited. Milk, eggs, meat, and vegetables are often first. Many guests note that they are looking for meals that are quick and easy to prepare. Carolyn helps by suggesting simple combinations using what is available, whether that means pairing pasta with sauce and ground meat or offering ideas for vegetables someone has never cooked before. More than once, guests have returned later to say the suggestions worked.
The most rewarding part of volunteering, Carolyn says, is seeing the relief and smiles on guests’ faces. Some arrive unsure of what they will find, or with little food left at home. Knowing they can leave with what they need reinforces why she is there. She also takes care to welcome those who hesitate at the door, helping break the ice so no one feels embarrassed or out of place.
Volunteering has also shaped how Carolyn views food insecurity in her community. She is quick to point out how easily circumstances can change and how close many people are to needing help themselves. That understanding guides how she treats every guest, with empathy and patience. She encourages others to pay attention to what is happening around them, to volunteer or give when they can, and to remember that even small gestures matter. One guest, she shares, comes by simply for a hug, a reminder of how important human connection can be.
Asked to describe the experience in her own words, Carolyn puts it simply: “It’s great, it’s endurable, and it’s putting a smile on somebody else’s face.”
For Carolyn, serving through the Foodbank means helping someone through a difficult moment, supporting families as they put food on the table, and making life a little easier for someone else. Week after week, that commitment makes her a bright light in the Berkley community.
Read LessWhen Brandy Bailey joined the Foodbank’s Western Tidewater Branch through an internship with Camp Community College, she was looking for a way to contribute locally. She wanted to be a friendly face and give back to the community she had recently moved to. What she found was an experience that shaped her understanding of food insecurity, strengthened day-to-day operations at the branch, and rooted her in Franklin in a lasting way.
For 18 months, Brandy supported nearly every part of branch operations. Her days included answering phones, scheduling appointments, stocking food, and helping resolve small issues as they came up. The work required flexibility and patience, and it gave her a clear view of how much coordination happens behind the scenes to keep food moving efficiently and neighbors supported with dignity.
That perspective became especially important during the branch’s transition to Service Insights Meal Connect (SIMC). Brandy played a hands-on role during a critical period of change. She helped brainstorm ways to make the new system easier for staff, volunteers, and neighbors to use, and assisted with temporary tools while the platform was being refined. She created spreadsheets to manage appointments and shared ideas to improve workflow and reduce friction at check-in.
The impact of that transition was immediate. Under the previous system, it could take several minutes to process each neighbor. With SIMC, that time dropped to under a minute. The shift allowed the branch to serve more people each day and made training new staff and volunteers simpler and more consistent. Brandy saw how small operational improvements could significantly expand access to food.
Her role also extended beyond systems and logistics. Brandy worked directly with neighbors, helping new families sign up for services, answering questions, and spreading awareness that a food bank was available in the Franklin area. She paid attention to practical barriers, including transportation, sometimes helping neighbors arrange rides home so they could take more food with them.
Through that work, Brandy gained a clearer understanding of food insecurity in the local community. She saw how many people relied on consistent support and how regular access to food affected their daily lives. Some of the most impactful moments came from seeing familiar faces week after week, noticing smiles when favorite items were available, and hearing neighbors thank volunteers and staff. Over time, she observed a close-knit community form—one built on trust routine.
When her internship ended, Brandy stayed. Volunteering felt natural, not like a step away from her role but a continuation of it. The branch had become a place where she felt service became community. Volunteers and staff felt like family, which was especially important as she built her life in a new town.
The experience also helped clarify her future. Working with the Foodbank confirmed her interest in a career focused on helping people and reinforced her comfort in customer-facing roles. It also deepened her awareness of social issues that many of her peers had not yet encountered firsthand.
Asked what she would tell future interns, Brandy keeps it simple: do not stress. The work is busy, sometimes chaotic, but rewarding. In her words, it was “the best first job I think anybody could imagine having.”
Read LessInvesting in Sustainable Access
For the fiscal years ended June 30, 2025, and 2024.
The Foodbank takes great pride in maintaining a remarkably low <5% administrative cost.
| Revenue Sources | FY 25 | FY 24 |
|---|---|---|
|
Donated Food |
$40,784,537 | $39,946,503 |
|
Monetary Donations |
$7,247,171 | $6,764,715 |
|
Capital Campaign Gifts |
$5,265,267 | |
|
Grants |
$2,582,024 | $6,105,574 |
|
Special Events |
$1,560,145 | $1,340,921 |
|
United Way |
$36,700 | $283,740 |
|
Other Income |
$2,189,270 | $837,470 |
|
Program Fees |
$1,126,705 | $761,697 |
|
Investment Gains/Losses |
$899,306 | $834,171 |
|
Total Revenue Sources |
$61,691,125 | $56,874,791 |
| Functional Expenses | ||
|---|---|---|
|
Program Services |
$49,998,879 | $50,481,906 |
|
Fundraising |
$1,642,733 | $1,678,302 |
|
Management and General |
$1,252,954 | $1,196,514 |
|
Depreciation Expense |
$775,382 | $814,900 |
|
Total Functional Expenses |
$53,669,948 | $54,171,622 |
|
Change in Net Assets |
$8,021,177 | $2,703,169 |
|
Ending Net Assets |
$34,512,630 | $26,491,453 |
Leading with Our Neighbors in Mind
Board of Directors | FY 2024-2025
Darius Davenport, Chair
Crenshaw, Ware & Martin, PLC
Kevin X. Jones, Vice Chair
Community Volunteer
James Schaffer, PhD, Secretary
Eastern Shore Community College
Martha Ambler, Treasurer
Community Volunteer
Ricky Burroughs
Community Volunteer
Don Carey, III
Community Volunteer
André Elliott
YMCA of South Hampton Roads
William Goings
Food Lion, Inc.
Heather Hall
PRA Group
Thomas Hasty
TowneBank
James Mastin
Thalia Lynn Baptist Church
Cynthia Nicholson, PhD
Norfolk State University
Leila Rice
Hampton Roads Sanitation District
Sara Rothenberg
EVMS
Douglas Smith
Hampton Roads Alliance
Darius Davenport, Chair
Crenshaw, Ware & Martin, PLC
Kevin X. Jones, Vice Chair
Community Volunteer
James Schaffer, Secretary
Eastern Shore Community College
Martha Ambler, Treasurer
Community VolunteerDavid Brown
CMAS, LLCBruce Holbrook
Dixon Hughes Goodman, LLPPeter M. Huber
Willcox & SavageAndy Kline
Payday PayrollSusan Mayo
Community VolunteerDorcas Hodges Nelson
Community VolunteerWilliam Nusbaum
Williams MullenMarianne P. Scott
Community VolunteerMarc Weiss
Wells Fargo Advisors, LLC
Christopher Tan
* Active honorary member